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H3lp236's avatar
H3lp236
Tuning in
8 months ago

TNT Sports Disappeared and nobody will help!!

Hi there,

I hope someone can help as I am getting very frustrated. I upgraded to the TV 360 package in June and no longer have access to TNT sports, everything on my account says I should have it but when I spent 2.5 hrs on the web chat they told me I need to subscribe and pay £22 a month. When I upgraded it said everything would stay the same and I have an email and contract that says this including TNT Sports.

There no longer seems to be a phone number so I can speak to someone, can anyone help? 

thanks

 

3 Replies

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    • Daniel_Et's avatar
      Daniel_Et
      Icon for Forum Team rankForum Team
      7 months ago

      Hi H3lp236, thank you for your post.

      We're sorry to hear about the poor experience you've had and that you feel this way 😔

      I can see you've spoken to the team since you posted. Has the issue now been resolved?

      Please pop back to us at your earliest convenience.

      Regards,
      Daniel

      • H3lp236's avatar
        H3lp236
        Tuning in
        7 months ago

        Yes the team in retentions were very good and sorted the situation.

        thanks for your reply