Sorry, we can't sign you in just now

Hi,

I can't access my email account on my laptop. I can still access them via my phone email app.

I receive the below message and nothing I do works, I do not use a VPN. I log in from my home internet connection and have signed in on this laptop before. 

Sorry, we can't sign you in just now

Don't worry, it's just a quick pause to help keep your account safe.

Instead:

• Use a device you've signed in on before
• Try again from a familiar connection
• If you're on a VPN, switch it off and have another go

Still stuck? If this keeps happening, get in touch with us (quoting reference IDF-12B) and we'll help sort it.

Can anyone shed any light?

Thanks!