Forum Discussion

garyandsarah1's avatar
garyandsarah1
Joining in
24 days ago

No Netflix Activation Email

I've just switched from Sky to VM and I have had Netflix for years. However, I've just tried to use the Netflix app and it is asking for new payment details - this is included in my VM TV bundle. Rang customer services and they can't do anything until I activate my Netflix via an email. But they haven't sent me an email. Is there a way for VM to switch my Netflix account over to them? Thanks

  • Lee_R's avatar
    Lee_R
    Forum Team
    24 days ago

    Hi garyandsarah1 thanks for posting and welcome to our community.

    Sorry to hear you're having issues getting access to Netflix. I'd love to help. I'm going to send a private message. Please keep an eye on your inbox in the top right of your screen.

    Regards

    Lee_R