I changed my contract in October and it included Netflix. I have never received an activation email and have phoned virgin media multiple times to no avail. I have tried activating through app but it asks me to pay.
Any help on getting this sorted would be appreciated
I feel virgin are miss selling their packages and not doing anything to resolve the issue 😡
I’m also having this issue I’ve contacted virgin multiple times to no avail I just keep getting assurances of it being sorted and to wait and nothing happens.
I’m also having the same issue and have phoned them so many times each time asked to wait 24hrs 48hrs a week 10days and still the same result no Netflix
Forum TeamHey skrs, thank you for reaching out and we are so sorry to hear about your Netflix issue, also a very warm welcome to the community.
Please can you go to your online account here go over to the entertainment tab and try to activate this for us?
Let us know if you have any trouble.
I got a phone call from IT and they have sorted it for me thank you
