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hillier66's avatar
hillier66
Joining in
3 days ago

Netflix with ads

I have just extended my contract and was told my package was staying the same but the contract now says I have Netflix with ads!! As I understand it Virgin was honouring existing customers stay on the standard Netflix without ads. Can someone please help 

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  • John_GS's avatar
    John_GS
    Icon for Forum Team rankForum Team
    2 days ago

    Hi hillier66 

    Thanks for posting and welcome to the community.

    Sorry to hear of this dispute.

    I'll send you a PM now to discuss further.

    Best wishes.