Forum Discussion

tvc's avatar
tvc
Just joined
16 hours ago

Netflix email activation not received

Hi, I’ve for through the VM chat support 3 times to ask for a Netflix activation email and each time they’ve said I should be getting it in 24hr, 48hrs and recently next 3 hrs. It has been over a week since I moved my Netflix account and added it to my broadband- and still nothing to enable me to activate it. Any suggestions or anyone at VM that can actually help? 

netflix

1 Reply

  • John_GS's avatar
    John_GS
    Icon for Forum Team rankForum Team
    14 hours ago

    Hi tvc 

    Thanks for posting and welcome to the community. 

    Sorry to hear you've not received the activation email. I'll send you a PM now to assist further.

    Best wishes.