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Povey63's avatar
Povey63
Just joined
30 days ago

Netflix activation

I have been waiting over a week now for a Netflix activation email but still haven’t received anything. Is there any other way I can activate Netflix? It should be free as part of my Virgin package. I have tried entertainment services on the app but this page is blank. Help needed please! 

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  • Rebecca_CI's avatar
    Rebecca_CI
    Icon for Forum Team rankForum Team
    30 days ago

    Hi Povbey63👋,

     

    Sorry to hear you’re having trouble activating Netflix.
    To help you further, we’ll need to access your account and complete some security checks with you. We’ll send you a private message shortly — please keep an eye out for it.