Just started with Virgin Media. Purchased a bundle M500 Fibre Broadband + Landline which included Netflix. There is no activation option on Entertainment Services when I select the Netflix banner and I have not received an activation email for it.
I already have Netflix installed which I pay £18.99 per month for and I just want to activate it through Virgin Media so I can transfer my profile and then cancel the direct debit. Any thoughts?
Forum TeamHey daveanlou, thank you for reaching out and a warm welcome to the community we are so sorry to hear about your Netflix issue.
If this is included in your package it should be there.
Have you checked your junk / spam inbox at all?
I filed all my Virgin Media emails in the same place. It is not there.
In this case, we are sending you a private message to further look into this. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this.
Thanks,
