Forum Discussion

JG1997's avatar
JG1997
Just joined
16 hours ago

Netflix Activation

I am having the same problem going round and round. Get told to ‘activate’ Netflix but no where enables me to do that. 
Online chat is rubbish. 
No one replies on WhatsApp

 

2 Replies

  • Molly_T's avatar
    Molly_T
    Icon for Forum Team rankForum Team
    2 hours ago

    Hi JG1997 👋 Welcome to the community forum! Thanks for posting. 

    Sorry to hear you are having some difficulties with your Netflix activation. If you haven't received an email, and there's no button showing for netflix in your My VM account 👉 virg.in/myVM we may need to see if we can get the activation re-sent for you. 

    I will send you a PM to confirm a few details and help arrange this. Please keep an eye on your Inbox 📩 in the top right corner of the page for a message offering help. We can return to this public thread with another update when possible. 

    Thanks for your patience in the meantime. 🌞

  • JG1997's avatar
    JG1997
    Just joined
    16 hours ago

    Same issue for me. Seems to be a recurring issue with VM!