Hi my 2gig broadband was turned on 6 days ago but still waiting on the activation email for my bundled Netflix, i checked in my account nothing in there about activation ? i thought i have this by now as its part of my service.
thx
Sue
Forum TeamHello Sue,
Sorry to hear of the Netflix activation issues experienced, we appreciate you taking the time to let us know via the forums and welcome to the community.
Usually the activation details are sent via email, can you go through the ones received to see if this has been missed? If not, we can arrange for another to be sent to you.
Hi , I checked my emails and spam folder and nothing in there are all , can you pls sort this for me
Forum TeamHey jeffjo54, thank you for reaching out and we are sorry to hear about your Netflix issue.
To confirm have you tried to activate this from your online account?
If not please try these steps;
I’ve had the same problem. Spoke to 2 VM agents and told two different versions of what’s the issue.
no email received either?
chris
