Forum Discussion

Gavinp73's avatar
Gavinp73
Just joined
12 hours ago

Netflix Activation

Been promised an activation email 3 times, with words like - I can assure you it will be resolved in the next 24 hours to it will be resolved in the next 5 days 

No instructions on how to activate - apart from “click activate under Netflix on my virgin media app” but it’s not on my app.

Netflix app on the box trying to charge a monthly fee 

Is there any help or advice for this ? 

4 Replies

  • Exactly the same happening for me over the last few days 

    been promised a link 3 times now and a call back which hasn’t materialised 

    Not very good 

  • Replied to myself instead of another post 🤦🏻‍♂️. Can’t see anywhere to delete it 

  • Exactly the same issue here promised it within 24 hours twice since Tuesday please help 

  • Hello Gavinp73,

    Welcome to the Community, and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re experiencing with your Netflix activation.

    I'd be happy to take a further look into this for you; however, I would need to confirm a few details via private message. Please look out for my message, and we can get started.
    Kind Regards,
    Steven_L