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mike1179's avatar
mike1179
Joining in
24 days ago
Solved

Netflix activation

Im supposed to have Netflix as part of my package , but no activation email , no option on my online to activate it just an error message , spent hours on webchat with a load of false promises that it would be sorted , but still nothing ? Ive put in complaints that just say resolved but nothing has been resolved ? Its a shambles..it seems a lot of people are having this same issue !? So what are we supposed to do ?

  • Kath_P's avatar
    Kath_P
    23 days ago

    Hi mike1179, 

    Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐

    We're sorry to hear you've not yet received your Netflix activation email. This is something we can certainly check for you but in order to do that I'll need to confirm some information with you to pass security. 

    I've sent you a direct message to allow us to do this with you in a private space. Just click on the little ✉ at the top right-hand side of the page to access your inbox. :)

    Many thanks, 

1 Reply

  • Kath_P's avatar
    Kath_P
    Icon for Forum Team rankForum Team
    23 days ago

    Hi mike1179, 

    Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐

    We're sorry to hear you've not yet received your Netflix activation email. This is something we can certainly check for you but in order to do that I'll need to confirm some information with you to pass security. 

    I've sent you a direct message to allow us to do this with you in a private space. Just click on the little ✉ at the top right-hand side of the page to access your inbox. :)

    Many thanks,