Forum Discussion

HaH's avatar
HaH
Just joined
3 hours ago

Netflix activation error

I received an email to activate my netflix subscription as part of my package however, when i click on the link this doesnt work.

I have also try to activate my netflix on the entertainment services page and I am getting this error:

Sorry, something’s gone wrong! We’re having some technical issues. Please try again later.

Can someone please help with this?! A bit of a joke that we had our installation in November and I still am unable to get this sorted. Seems like there are many others having the same problem.

1 Reply

  • spbn's avatar
    spbn
    Just joined
    2 hours ago

    I rejoined in October over the phone. Was promised an activation email that never arrived. Used the chatbot and had a conversation with a real person online who said their Netflix team would be in touch. That was 2 weeks ago. I would just like to be able to speak on the phone to a human being to get this sorted as so far 2 months with no Netflix which is meant to be included in the package. Have tried phoning but can't get past the questions