Netflix activation email

Hi goatboy71, 

Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐

We're sorry to hear you're also having the same issue. This is something we can certainly check for you but in order to do that I'll need to confirm some information with you to pass security. 

I've sent you a direct message to allow us to do this with you in a private space. Just click on the little ✉ at the top right-hand side of the page to access your inbox. :)

Many thanks, 

I still haven't received my Netflix activation code, I spoke with an advisor yesterday who said wait 24hrs then contact us again if you haven't received anything.

Can somebody please look into this for me it's becoming an inconvenience now I may just cancel everything to be honest

Has anyone who recently took out the new packages with Netflix included actually got Netflix working??, I started a new contract with Netflix included but two weeks down the line and after numerous exchanges with the virgin forum team I still haven't received the activation email. They are looking into it but it's a pretty poor service for such a large company.

I'm in the exact same position where does it say on your contract about Netflix? I can't even see that 🤷🏼