Netflix activation code

Spent another 1 hour on the phone yesterday to try and get it resolved- no luck 

19 days now Still no Netflix - absolute joke 

20 days still no Netflix activation email

I don’t hold out any confidence that this will be resolved for another 36 days 

56 days will give me the green light to go to the communications ombudsman with regards to the complaint that I raised without remedy

I will also be requesting Compensation to cover this atrocious service 

22 days now still no Netflix activation code 

to place on record as this is inevitably going to an ombudsman - the track complaint on the VM website isn’t working either for some reason

26 days and still no Netflix activation code - this has been escalated to different teams with no success - incredible breaches of contract 

I have now raised this issue with Ofcom 

Can you also change the ticked Solution as it’s interpreting that the issue is resolved please 

33 days no Netflix 

C-100823551 & C-0609231223 Virgin Media Complaint Reference numbers

On the phone for another hour on Wednesday 6th September to Retentions and spoke to Aden who said he would be reassigning complaint regarding netflix and that Chris his Manager would call me within 48 hours - he gave me his word that he would

No call back and no action on the account - all this is being logged

im not sure if Ofcom are doing anything in the back ground - the only option I can see now is to the Courts and a small claim 

Fixed! - Netflix Activation Link received yesterday

Thanks to Daniel for working on this 👍🕺