Forum Discussion

Amber52's avatar
Amber52
Tuning in
2 years ago

Incorrect bill 3rd month in a row!

This is the 3rd month in a row my bill is incorrect and I am being overcharged - every month I have to contact you guys please sort it out. I'm assured every time this won't happen again but it does.

bill
billing
incorrect bill

2 Replies

  • David_Bn's avatar
    David_Bn
    Icon for Forum Team rankForum Team
    2 years ago

    Thanks for reaching out to us Amber52, and welcome back to our Community Forums.

    Sorry to hear of the incorrect billing on your account, and that this has been a recurring theme,

    Check out the envelope in the top right hand corner for a private message from me and I'll seek to review the billing and have this corrected where required

    Thanks,

    David_Bn