How am I now supposed to access to my other VM mailboxes?
The way this VM O2 ID authentication change has been handled is disgraceful. They appear to have rolled it out without any prior testing. Just like Elon's "move fast & break things" approach, this has now resulted in a "rapid unscheduled disassembly". For gawd's sake do things properly, Virgin Media! I'm seriously considering moving my email away from these clowns who can't seem to do anything right.
It's not as if changing the password is something that offers the customers any extra value at all; this was purely of benefit to the service providers (VM & O2). So we go through these ridiculous extra steps just to verify a new password they want us to adopt? Crazy!
If I understand the limited advice provided by other contributors in these forum pages, if the user previously had multiple (say "..@blueyonder") mailboxes under VM, that user now needs to set up VM O2 IDs for each extra mailbox: this is in addition to the VM O2 ID he/she has already been obliged to set up for the primary mailbox. What is the justification for that, why is that necessary? If I previously had 4 mailboxes available under my previous VM email sign-in & ID, why do I now need an additional VM O2 ID for each individual mailbox? There has got to be a better way of catering for this user requirements scenario. I am so disgusted by this lazy thinking by VMO2, I am seriously considering changing my email addresss & moving to another ISP (no small project, as any reader will appreciate).
Apalling customer service (NOT!)
