Forum Discussion

LRBB91's avatar
LRBB91
Just joined
17 hours ago

Delete my virgin media02 ID

Hello, I'd like to delete two accounts of mine. I signed up to activate a sim, but the account creation process is so convoluted that I've decided to not use any of virginmedia02's services. Could you please help me with this. I created one ID, and then by accident created another one.

3 Replies

  • Hi LRBB91,

    Thanks for your post and welcome to our community.

    We're sorry to hear you're thinking of cancelling. 

    Just to clarify for us please, are you wanting to just delete the online My Virgin Media account with?

    Or do you want to cancel your services with us?

    Please pop back to us when you can. 

    • LRBB91's avatar
      LRBB91
      Just joined

      Hi Vikki.

      I dont have any services with virgin media or 02. I only signed up to make a virginmediao2 ID so I could then attach an o2 account to it, but I don't wish to use o2 anymore and have decided to signup to another service.

      So I only want to delete/erase my VirginmediaO2 ID (I created two, one is under another email). After that I'd like to delete my virginmedia community forum account as well.

      • Adduxi's avatar
        Adduxi
        Very Insightful Person
        LRBB91 wrote:

        I'd like to delete my virginmedia community forum account as well.

        You can do this yourself.  Once you have logged on to the Community,  go to - My Settings - Security & Account - Close Account.