Forum Discussion
5 Replies
- AdduxiVery Insightful Person
As this is a Community Forum, and not a direct line to VM as such, it will take a day or two for a VM Mod to pick this up. If you need is urgent, it would be best to phone Customer Services directly.
📞Call: 150 (free of charge) from a Virgin Media landline or 0345 454 1111 from any other phone, 📲WhatsApp: 07803089684, 💻Facebook: https://www.facebook.com/virginmedia 🐤Twitter: https://twitter.com/virginmedia
- Lee_R
Forum Team
Hi Mike_R3 thanks for posting and welcome to our community.
Sorry to hear you've not been able to get the support you require. And for any inconvenience this may be causing. I'd like to take a look on your behalf. I'm going to send you a private message. Please keep an eye on your inbox in the top right of your screen.
Regards
Lee
- Mike_R3Tuning in
I am in a private discussion with Lee_R on the forum. I had a solution and a revised contract offer but comms have stopped and he's not replying anymore!
- Akua_A
Forum Team
Hi Mike, sorry for the delay in getting back to you. Here on forums, we do not have an immediate response time however the team will aim to get back to you as soon as possible. Lee will get back to you as soon as possible to work with you on a resolution. Please bear with us.
- Lee_R
Forum Team
Hi Mike_R3 thanks for getting back to me privately.
This is just a quick note to confirm you're satisfied with the response and efforts of the forum team? Remember, if you ever need assistance in the future, our fantastic community and forum team are always willing to lend a hand. Please bear in mind, you can manage your account from here. Your online account, will give you access to your bills, show your package details, help to diagnose any possible faults and monitor any orders and appointments you may have.
Regards
Lee_R
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