Forum Discussion

Waynepullen's avatar
Waynepullen
Tuning in
6 months ago

Can’t Reset Virgin Media Password

I can’t log in, I try and change my password and I get a message Oops, something went wrong at our end! Please help!!

  • Davidp1968's avatar
    Davidp1968
    Joining in
    6 months ago

    Yes same for me. Keeps coming up with the Oops message. Come on virgin media sort it out.

    • Steven_L's avatar
      Steven_L
      Forum Team
      6 months ago

      Hey Waynepullen/Davidp1968,

      Welcome to the community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with your online accounts. 

      I would be happy to take a further look into this for the both of you but first I would need to confirm a few details via private message, please look out for my message and we can get started.
      Kind Regards,
      Steven_L