Forum Discussion

laurenm_hughes's avatar
laurenm_hughes
Joining in
3 days ago

Area Reference

Hi there,

I’m looking to pay off my mobile device plan but have been unable to access my Virgin media account to link it to my O2 account.

I have tried logging in but can’t find my area reference on any documents I have access to. What would this be for IV30 4BZ?

Thanks,

Lauren

 

3 Replies

  • Hi laurenm_hughes 👋.

    Thanks for reaching out to us and welcome to the Community Forums. The number for mobile handset queries is 📞0345 602 4420, you can provide them with your information and they will be able to assist you. 

    • laurenm_hughes's avatar
      laurenm_hughes
      Joining in

      Hello,

      Thank you for this, but I’m actually very anxious so was trying to avoid a phone call where possible! 

  • Client62's avatar
    Client62
    Alessandro Volta

    The VM Account Number and Area code are shown in the monthly bill emails.