Joining the list of users with email issues
20 years on same email address and also had no access to my ntlworld email via web, outlook or other phone app, which is my main email for everything. Called the helpline, eventually got thrugh the bot, spoke to a human and 'its a known issue we're working to fix it as a priority' that was over 24hours ago, no further contact or update. Is there any update or guidance on how to resolve this?