Random resetting to Router mode (should be modem mode)
My GIG 1 package has been active for a while now and on a number of occasions (at least 4) the modem is 'resetting' itself to Router mode witht he most recent one being today. It takes a complete reset to 'undo' and reconfigure in modem mode….. this feels like a fault with my HUB5…… can anyone from the VM team help resolve this or provide a new HUB?? ThanksRandom resetting to Router mode (should be modem mode)
My GIG 1 package has been active for about 4 months during the whole time on 3 separate occasions the modem is 'resetting' itself to Router mode. It takes a complete reset to 'undo' and reconfigure in modem mode. Does anybody have any suggestions before I attempt to speak to customer service? I can post logs if needed.Solved2.7KViews0likes13CommentsReset hub 3 but does not recognise factory password
hi, As I had and still have a red light on the router, I tried a factory reset: 1) unplugged all leads, pressed the reset button for over 60 seconds and left the router for 5 mins 2) rebooted. The two wifi channels had been renamed 2.4vm and 5vm, so it seems the reset worked. 3) But the password on the bottom of the router was not recognised (typed in 3 times very carefully), " The password you entered is incorrect." nor does it recognise the password I created over a year ago. Please advise868Views0likes2Comments