Which flipping (polite version) username / password / PIN?
Every time I have an issue with VM and need to login I seem to be entering an incorrect password. No idea why, I have a password manager which usually tells me what I need to enter (one now filled with multiple entries some with copious notes). Quite often I go to sign in to Email and the bookmarked URL doesn't work (usually get an error message, again, I don't know why VM make this difficult everyone else seems to handle it). So, how many passwords/accounts are there? Could someone from VM just list where I need a particular password or username and for any online services where the actual login page is. For example, and not limited to: Broadband / TV - account Email (blueyonder) (incidentally the username for this now seems to be my Gmail email address, oh wow) Email (blueyonder POP3 settings for Gmail) Virgin Media TV 360 box (need for resetting yet another PIN) Customer Services - telephone username / PIN? VM Community anything I've missed? Why can't VM just have a single account name for everything and simplify it for all their customers who have a billion other passwords to remember and VM is not the centre of their lives?
Ridiculous password requirements - Can't set up my account
I have tried around 50 different passwords, including just sets of random letters and numbers. Every time it tells me that I have added a prohibited word. How is a random string of letters, numbers and special characters a prohibited word? Here's an example password I've tried to use (not actually using this) Akjs23kj7slkja7f9-2323 I have followed the guidelines to the letter. This is beyond ridiculous. I'm now seriously considering just cancelling my entire order and going with a competitor at this point - Looks like one of your developers needs to take a look at this system as it's clearly broken. Not the best start, is it?
