Cannot send to ntlworld addresses from Apple mail domains
This has been going on for a few weeks. I know several people who have the same issue. When I send a mail from my Apple mail account, which is any mail address with icloud.com or me.com to an NTL mail address, I always get the following bounce back. host mxin10.virginmedia.com[84.116.6.18] refused to talk to me: 421 EHLO MXIN201 Your HELO/EHLO outbound.qs.icloud.com is not matching your DNS configuration p-east3-cluster7-host12-snip4-10.eps.apple.com ;id=AbHquzV01O9B8;sid=AbHquzV01O9B8;mta=mx4-prd-nl1-vmo;d=20250501;t=231742[CET];ipsrc=57.103.84.251; Reporting-MTA: dns; outbound.qs.icloud.com X-Postfix-Queue-ID: D9BB4180053F The error basically means the virgin mail servers are refusing the connection from the apple mail servers.
VM Email Address and/or Password not recognised
Hi all, I’ve had my VM email account for over a decade, mainly for emails. After a recent technical issue that impacted email access, I’ve been transitioning to my iCloud address. However, I still need access to my VM email for important information collected over the years. Currently, I can’t log in or reset my password. When I try, I receive this message: “Please ensure you provide the email address you use to sign in to My Virgin Media.” Support asks for a postcode or account number, but I no longer have access to this information since the account is over ten years old and the related VM contract is inactive. Despite this, emails can still be sent to my VM address. I’m concerned the account might have been dissolved without warning. Could anyone advise on how I can regain access or reset the password? Thank you for any support.Virgin Media mail does not work on any device
As of days ago I have entirely lost access to my Virgin mail account. The website is totally down! mail.virginmedia.com and mail2.virginmedia.com do not load on any device, on any browser, from any IP address or in any mail client. The link from virginmedia.com does not work. Cookie clearing does not resolve. No word on this highest severity critical issue from Virgin! I'm currently not able to see or respond to any urgent and important communication. Whatever trust in this brand I had remaining is wholly destroyed. When will we get answers from Virgin and a fix??!!