Hub 5 Router with no light
I switched from 250MB Broadband earlier this week to 1GB, the new router Hub 5 was plugged in and all worked for 5 days, now I have no broadband however oddly enough the TV still appears to work. I checked the router and it has no lights on , spoke to Virgin support and they are sending an engineer to visit. I suggested plugging in the old router which we did and whilst I can connect to the router it does not have any Internet which I suspect is a setting on the Virgin side to switch back to 250MB. Does no light on the hub suggest it is faulty? Any suggestions as 4 days with no broadband is not great. Also checked with next door neighbour and there broadband is working fine.
