NTLWorld email deactivation request
I have recently become the victim of a data breach where my passwords for many of my online accounts were leaked on the dark web. Yesterday I lost access to my NTLWorld email account which I have been using as my main email address for many years. After browsing this forum I have become aware that VM are now deactivating orphaned NTLWorld email accounts. I would like to confirm that my loss of access is due to the account being deactivated and not the account being compromised. If it has not been deactivated I would like to request that it is as I no longer have access. Please can someone advise.NTLWORLD account deletion
Hi, my wife has an old NTLWORLD.COM email address which has been hacked and is now being used by the hacker for nefarious purposes. How do we lock and close down the account. She is no longer a VM customer and cannot log into the account but was receiving emails. I also have an old NTLWORLD account which I cannot log into and think it would be best to delete that too, I am a VM customer but using a different username and email address. Regards INetflix hacked - going round in circles
My netflix account, which I have through Virgin Media, has been hacked and the email address to access it changed by the hacker. I have been going around in circles with Netflix wanting a 6-digit service code, and Virgin Media who were adamant that no such code could be given out. Virgin Media have said the only thing they can do is send an activation code (which I have not yet received) and raise a complaint (which I have not yet heard anything back from). I've seen a lot of people who have been in this same situation, did anything ever get resolved????? How can I reset the netflix account I no longer have access to?????? PLS HELP.Netflix Account hacked and locked (Linked to Virgin Media Subscription)
I pay for my Netflix account as part of my Virgin Media subscription / package. My Netflix account has been hacked and the hacker has changed my email address to log into Netflix. If I try to log into Netflix with my email address, it says the account doesn't exist. When I access the Netflix app via Virgin Media on my TV, it is pin protected and the home screen is in a different language. I've tried everything to reset the account etc and I'm hitting a brick wall as it seems everything has been changed. Can anyone assist?Hacked email account
Hi My son’s Virgin email account (not my account holder email) has been hacked, likely by a phishing email. He has since changed his password but it looks like the hacker still has access as is replying to emails and deleting others. We tried the malware scanners but nothing found. What else can we do? We tried the VM chat but only advice was to forward the phishing emails on. Any help or advice would be greatly received.Ntlworld email password change
Hello, I am trying to reset my email password - I have continued to use my original @ntlworld.com email from way back and have only ever had access to this email address through the Apple Mail app on my iPhone. Unfortunately, there was some kind of hacking incident and I really need to change my emails password. I have tried to access my mailbox through the Virgin Media online portal but this was met with an error message saying emails cannot be displayed. I have a number of very important emails that I cannot just stop using the account. I do not have a linked/related virgin media email account and know of no way to change my password. This email address is also the one I use to sign up to everything for and I have outstanding bookings and tickets etc attached to this account so not having access is a major issue. My question is, how do I go about changing my ntlworld password? I am reluctant to do anything until I have the process confirmed because of the hacked issue and potentially locking myself out entirely and losing everything. I’m aware that VM stopped supporting NTL World email addresses but I’m really hoping that you can help or guide me at the very least. Any help would be enormously appreciated.Mother in law's account hijacked
Hello, My mother in law's Ntlworld email account has been hacked - she received a ransom email then shortly after was locked out completely. She had this email from when she was a customer around 20 years ago therefore understandably doesnt have the account number or security password therefore livechat help isnt working as they keep asking for these details. I know the original address and landline number if this can help in retrieving her account - she doesnt understand any of this therefore i am trying to recover on her behalf
