Forum Discussion

Lou24's avatar
Lou24
Joining in
4 days ago

ntlworld email

How do you go about deleting an old ntlworld email when you haven't been a virgin customer for years. The email is still active with no way of closing it down.

 

3 Replies

  • goslow's avatar
    goslow
    Alessandro Volta

    Wait for a VM person to reply (usually within a few days) and they should be able to put in a request for you to delete it.

  • Lou24's avatar
    Lou24
    Joining in

    Thank You, I have no idea why it seems impossible to do yourself.

    • Tom_W1's avatar
      Tom_W1
      Icon for Forum Team rankForum Team

      Hi Lou24 thanks for posting although we're sorry to hear you can't close your email address.

      Please let me send you a PM so I can look to do this for you.

      Respond directly when you can!
      Many thanks