Virgin cable in my garden
Hi there, there is a Virgin media cable running along the top of a wall in my garden. I am getting the wall removed and the cable will also be removed. I am not a Virgin customer and therefore don’t require the cable, however I would like to avoid cutting off service from any of my neighbours. Can someone advise how to get this avoided? The cable will have to go either way.Outside box has come off wall now no internet
Hi there, My omnibox outside was on the pavement last night after being detached from my house. It's in a really stupid place where passer-bys can easily kick off and damage although I think what has happened here is that because the wire running alongside the omnibox into my house was loose on the floor due to the wire tacs breaking, that someone has tripped over it therefore knocking the box off and the wires from the underground cable. I've tried connecting a wire onto the wire that is coming out from the pavement but I have no Internet still? The box inside my house is showing a red light also. I desperately need my Internet sorted for work purposes and TV etc. Can anyone help please? TIAvirgin media brown box gone and wires cut.
I have recently joined virgin media and received my broadband yesterday and set it up however it has been flashing a green power light for over 24 hours with a green wifi light and nothing else. I have spoken to the team yesterday before it was 24 hours and they said to wait however the time is now over and after reading threads i realised there’s supposed to be a brown box outside. I went outside and saw there’s what’s left of a brown box with one wire hanging out (cut) and what appears to be half of the internet cable. What shall i do as i need the internet as soon as possible?Removal of virgin media cable from outside my property
Hi .there is a virgin media cable running outside my front garden covered with some geen plastic,it looks really ugly as i am trying to fix my garden .it cannot be buried in the ground as there is neighbours fences behind it and at the front i got plants underground.i do not intend to be virgin media customer, I just want to know if it's ok to cut the cable my self or virgin media wants to do it . Kind regards Muddasar mir
