ContributionsMost RecentMost LikesSolutionsRe: Random resetting to Router mode (should be modem mode) Hi Carly_s i feel it is happening at random times through the day rather than at a specific time of day…. Its rather annoying having to full reset the hub5 to be able to get it back into modem mode each time…. Re: Random resetting to Router mode (should be modem mode) Hey, nope not got the connect app installed, have not had that installed for a long while now…. I still think its a faulty hub5 Random resetting to Router mode (should be modem mode) My GIG 1 package has been active for a while now and on a number of occasions (at least 4) the modem is 'resetting' itself to Router mode witht he most recent one being today. It takes a complete reset to 'undo' and reconfigure in modem mode….. this feels like a fault with my HUB5…… can anyone from the VM team help resolve this or provide a new HUB?? Thanks