PRED_exe
Tuning in
Joined 4 years ago
User Profile
User Widgets
Contributions
Re: Embarrassingly slow speed
It's been weeks now and after someone called me about the issue I was told they'd call the account holder (my mother) the same day I'm a few hours. She never received a call. This is extremely frustrating waiting on a call after it's seemingly been forgotten about. The Internet speed still hasn't changed. Please address this or I will look for other broadband providers.Re: Embarrassingly slow speed
Hi Daniel, thank you for responding. Things are still bad. The Internet is still just as slow as when I posted the screenshot above. We are using the M350 package which, by the standards shown in the link you sent, should get me at least a guaranteed 180mb/s. I've been using a hardwired connection the entire time and the speed is still slow. FYI: I made sure to check that many devices weren't hogging all the bandwidth. However, even when home alone and with my computer and phone being the only devices connected to the Internet the speed is still slow spare maybe a +5-10mb/s increase at certain times. If there's anything you can do on your end to check for any issues that would be appreciated.Embarrassingly slow speed
My internet speed the last few weeks has been incredibly slow compared to what it was before. Typically I have been able to break at least 50mb/s on my computer but as of the last few weeks I can barely break 20mb/s with occasional dips to <10mb/s for considerable periods of time. I have gone through each step typically recommended on the status check website including: resetting the router, changing position and re-plugging. I've even tried alternative methods like changing my DNS IP on the computer to see if that was the issue but to no avail. If anyone could please look into my router for me I would really appreciate it. I can provide the name account holder and additional details if needed. I will also confirm that this is not an issue with my computer as the Wi-Fi is also very slow even when I'm right next to the router. FYI I use an ethernet cable. Mod Edit : Image removed
