rowdyangel
On our wavelength
Joined 16 years ago
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Re: CS2518 & CS2318 Error Codes
Ignore my previous question. I thought you meant on the box itself but you mean from the links you provided. I see that it will reboot my Wifi Hub so I will have to wait to try this as I work from home so am not able to disrupt my connection during working hours. I will report back later today. Many thanks JayneCS2518 & CS2318 Error Codes
Hi, for a while now I've been having issues trying to watch anything in my Watchlist and getting error codes CS2518 and CS2318. No issues watching recordings or pausing live TV, although I still have issues with recordings and planned recordings being deleted every so often. Rebooted several times, still getting these error codes. Absolutely fed up with all the problems I've had since this was installed a year ago and can't wait til I'm out of contract so I can cancel. Please can someone advise? This is the second box I've had that has had issues. Regards JayneService Status - Your Service Hasn't Been Installed Yet
Hi, this is an odd one. When I log into my account and go to check service status, it shows "your service hasn't been installed yet" for Broadband, TV and Phone. Clearly this is incorrect as our services have been up and running for almost a year but this issue does prevent me from being able to check the service status on my account. Any ideas as to why it is showing this? Many thanks in advance. JayneAdditional Wifi Pod Request
Hi, please can someone advise on how I go about ordering a second wifi pod? I have one already but am having ongoing issues with my TV box and suspect that an additional wifi pod may help. Unfortunately my VM Connect app does not work - it starts the hub speed test and then does nothing. Many thanks in advance. JayneRe: Constant Recurring Issues with TV360 Box
Hi Dave Pod is in ground floor hallway. 360 box is in front lounge and hub is upstairs in front box room so the pod is about halfway. Can't relocate the hub as my desktop PC in my office relies on wired connection to the hub. I will request another VM pod though and see if that improves things with the 360 box. Many thanks.Re: Constant Recurring Issues with TV360 Box
Hi Dave, The recordings I have currently do play without issue. Internet connectivity showing as fine in diagnostics. App showing CS2400 (Disney), Netflix and Prime seem OK at the moment. Thumbnails not showing fully on Home screen, Recordings and Planned Recordings. Can see list view of Recordings and Planned recordings. Channels on Guide are not showing the thumbnails (logos) for each channel. All of these issues (from past experience) are a precursor to my Recordings and Planned Recordings being deleted. It's happened several times over the last few months. Many thanks
