CS2518 & CS2318 Error Codes

Question

Hi, for a while now I've been having issues trying to watch anything in my Watchlist and getting error codes CS2518 and CS2318. No issues watching recordings or pausing live TV, although I still have issues with recordings and planned recordings being deleted every so often.

Rebooted several times, still getting these error codes. Absolutely fed up with all the problems I've had since this was installed a year ago and can't wait til I'm out of contract so I can cancel.

Please can someone advise? This is the second box I've had that has had issues.

Regards

Jayne

Matthew_ML · Answer

Sorry to hear this, let me send you a DM now so we can look into this.

Robert_P · Answer

Hello Jayne,
&nbsp;
Sorry to hear of the TV service issues experienced, we have guides here for the CS2518 error and here for the CS2318 error but both do seem to be the same problem. What happens when you click the 'Get Started' option?
&nbsp;
Let us know.

rowdyangel · Answer

Thanks for your reply Robert.Where do I find the 'Get Started' option?Many thanksJayne

rowdyangel · Answer

Ignore my previous question.&nbsp; I thought you meant on the box itself but you mean from the links you provided.&nbsp; I see that it will reboot my Wifi Hub so I will have to wait to try this as I work from home so am not able to disrupt my connection during working hours.I will report back later today.Many thanksJayne

rowdyangel · Answer

Hello Robert, unfortunately this did not resolve the problem.&nbsp; I am still getting the same error codes when trying to watch anything on My Watchlist.Kind regardsJayne

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CS2518 & CS2318 Error Codes

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