Forum Discussion

1701-e's avatar
1701-e
Fibre optic
5 months ago

CS2217 error

Hi , main 360 is fine but the mini box now giving 2217 errors when trying playback from the main box.  

A factory reset of both boxes cured it for a few days but now it's back to 2217 errors.  It's a pain in the butt to do the reset again especially having to login to all the apps again.

Any ideas?

  • Do you also get something like the pictures below,

  • If you have your hub in modem mode it could be a problem from some posts in this thread 

     

    • roy247's avatar
      roy247
      Superstar

      If you are connected on 5ghz try using 2.4ghz  to see if it makes any difference, that's if have split WiFi networks.

       

  • Now I get buffering which moves at a snails pace..    then a message appears stating network is too busy 

  • Hub replaced so error resolved but still can't see network in Connect app.   

    • roy247's avatar
      roy247
      Superstar

      Good to hear your problem is sorted, thought a replacement hub might update your account details and get the connect app working again, but we can't have everything. ☹️