Community FAQ
frost2029
Dialled in
since ‎26-07-2021
‎30-01-2023

User Statistics

  • 48 Posts
  • 0 Answers
  • 1 Kudos Given
  • 15 Kudos Received

User Activity

Existing customer deals

26-09-2022
Anyone know how to speak to someone or have the option to do this online. Tried calling multiple times but after waiting 1 hour on hold gave up."Chatting to us online is quicker than calling and you may get a better deal" this is a joke tried chat an...

Internet disconnects

30-08-2022
A few times recently I can't connect to the internet. The super hub 3 has a flashing green light at the bottom and the Wi-Fi is lit up green. Both myself and a neighbour have exactly the same problem exactly the same time. This suggest there's a faul...

Netflix autoplay

29-07-2022
The Netflix app on both my 360 and mini box auto place content without me needing to press play. This is really annoying as you can't even read the synopsis before the content plays.I have autoplay turned off. I've tried resetting the box no luck. Do...

Emails not being received

10-10-2021
The response from the remote server was:421 4.2.0 MXIN618 Temporary SMC Policy Violation detected, retry later ;id=ZdJXmLQIvJkhOZdJYmlBtZ;sid=ZdJXmLQIvJkhO;mta=mx7.tb;dt=2021-10-10T20:12:48+02:00;ipsrc=209.85.208.43;Got this 24-hours after sending an...

Sky one recrodings

29-08-2021
Hi,Does anyone know if I'll still be able to watch anything recorded from Sky one after it gets replaced with Max/Showcase? Hopefully I'll still be able to but got a lot of them to watch before then if not.
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