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frost2029's avatar
frost2029
Dialled in
2 months ago

remove add-on

Why is it impossible to remove an add-on. My contract currently has a 30 day rolling add-on for tnt sports and I'm looking to cancel that.

Not possible to do this online or via the app. Tried the contact centre and so far 1 hour on call to them and 4 different departments all not able to remove tnt sports.

It's a very simple request how can I remove an add-on I no longer want?

contract
TNT Sports

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  • Robert_P's avatar
    Robert_P
    Icon for Forum Team rankForum Team
    2 months ago

    Hello frost2029

    Sorry to hear of the issues experienced removing TNT Sports from your account, we appreciate you raising this via the forums.

    We can see you have called and spoken to the team since posting and they have been able to resolve your query, let us know if you need any further assistance.