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since ‎01-07-2021

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Looks like the same problem as I had about 18 months ago  , I have sent a private message to the guy Gareth_L who arranged an engineer to visit me last time after I was without service for a very long period of time , hopefully they can fix it a lot ...
Since March 25th I've had no TV service and no broadband service despite repeatedly complaining on the phone and via the website . I've now lodged an official complaint for compensation also as the waiting time is beyond ridiculous which virginmedia ...