bobgarb
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? scam ! text from virgin the technician is coming tomorrow!
I've had two text supposedly coming from virgin saying that a technician is coming tomorrow. there is nothing wrong with my Broadband and I;ve not reported a fault. They say they will charge my £25 for the visit. I had similar thing happen 9 months ago when I kept getting similar texts informing my that my new kit was going to be delivered!!117Views0likes1CommentI keep getting text saying that My new kit will arrive and link to a new contract
I have received two texts giving me a link to a new contract and telling my kit will come tomorrow. I already have a contract with you and have not asked to upgrade my service or anything . I thought the text was phishing one. I'm happy with the service I've got . I'm not very happy with what's happened I'm a pensioner and don't need this stress!!!615Views0likes1CommentMoving my Superhub
I mentioned a while ago that I wanted my super hub moved from it current location, which is located in the loft room and I wanted it moved to the Front room which is nearer to the point where the VM box on the outside wall. Someone said that VM charge £25 to do that, is that correct? If so who do I have to contact?392Views0likes0Commentsmoving superhub
I have a superub which was installed by Virgin a long time ago, it's located in a loft room with a coax cable running from the virgin box up a drain pipe and into a loft room . I now wish to move it from the loft room into the Front room. I was wondering if I could cut the Coax cable so it would be just me long enough to go through the wall into the hub? Would virgin have to do it, or would it be allowed to do it?723Views0likes7Comments