I entered a new fixed contract for 18 months starting 3rd April 2023. The new direct debit agreed was £46 a month.  Yesterday I received my bill for May stating its now £64.40!!!!! I rang Virgin only to be told its correct and it's due to the price i...

I ghink its a damn cheek that Virgin are telling me I'm having the new fibre phone line , I don't want it. My router is nowhere near the phone and I'm certainly not drilling holes in my house to connect it. We have a landline as a back up but Virgin ...

Any ideas what I do with my old router. I've just installed the Hub3 so do not need the old 2ac

I got a letter from Virgin today telling me from 1st May my medium package is rising by £12 A MONTH yes, a month. They didn't even try to justify it. The service has got worse with ITVX being taken off the catch-up service and a lot of programmes bei...

Using my email then all of a sudden I t goes blank and tells me I need to change my password which it will not accept