Forum Discussion

Quorny's avatar
Quorny
On our wavelength
19 days ago

Stop phoning me

Since the 1st April I've been getting phones calls sometimes up to 3 times a day from Virginmedia call centre trying to upgrade my package under the guise of saving me money. This is bordering on harassment especially when I work nights. Please stop immediately 

4 Replies

  • Hey Quorny, thank you for reaching out and we are sorry to hear you are being called various times a day.

    As mentioned above please click this link and opt out, or please feel free to block the number. Cheers 

    • Quorny's avatar
      Quorny
      On our wavelength

      Bizarrely I've just opened the link and my mobile number isn't actually on there only my landline which thanks to Virginmedia I don't use anymore.  So where are you getting my number from. Its still happening 

      • Kath_P's avatar
        Kath_P
        Icon for Forum Team rankForum Team

        Hi Quorny, 

        If we have a contact number on file this end for you then the team would use this if marketing preferences are on. 

        Were you able to update your preferences to switch these off?

        Let us know.