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since ‎10-03-2017

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Just installed new hub 5 router. All good, except my three WiFi pods are not connecting to the router. I get continuous flashing white lights.Can anyone help?  have obvs tried turning both router and pods on & off 
New WiFi pod has finally stopped blinking after using Ethernet cable to hub. Plugged in another room, blinking stopped but doesn’t appear on my Virgin connect app ‘my network’ so Assume that it’s not working. VM technician suggested “turning the hub ...
Followed instructions, pugged it in, light has been flashing white for days now. And yes, before you ask I have looked at the troubleshooting page. I just want to know why it isn't working and if there is a simple fix - why VM don’t tell you that on ...
I maybe a little late to this but this morning I went to play an episode of American Dad that I recorded on Fox back in April and it wouldn’t play. I checked all the other episodes I’d recorded and none of them play. I understand that Fox doesn’t exi...
We have 2 V6 boxes, both with upgraded TV360 software. simple question - how do I set the default recording to be on the main ( living room) box, it seems to randomly record some stuff on the living room box and some on the bedroom box. yes - I’m wea...