hi i can not find "my profile" anywhere on the virginmedia app to switch to paperless billing. Since moving home I just found out being charged £1.75 per month for new bills. Theer is no "my profile" link on the app or when i login through a browser ...

Hi I requested home move which was delayed due to outside work needed to be done so they rescheduled my internal install date from 28th Jan to 9th Feb. Work was completed outside my new property - 2 days ago. So okay wait until 9th Feb.Today try to l...

Hi i gave virgin 1 clear month in advance of my move in date to my new property. which I move into in 2 days time the 27th. 5 Minutes ago I get a text message saying they have to carry out further workso have now delayed my install date until the 9th...

Hi my hub4 seems broken after power outage this morning. And no engineer visit until 31st December. I need access for work - so does anyone know of any out of the box solutions I could buy to use in the meantime ? I have good 4/5g coverage in my area...

Hi I booked a home move for January - set up date 28th January 2023disconnection date at my current house 27th January 2023.Got up this morning no wifi - tried rebooting router. But it does not even try to connect the white light at the top of the ro...