Deeplay
4 months agoUp to speed
reboot hub due to slow speeds now cant connect
Hi i upgraded my speed to 1 gig - as i am due to move home on the 3rd April - i have been informed services will remain active in my current home until the 2nd April. this was last week when i booked home move. Now since that call my wifi has been slow - dont know if coincidence. Then tonight did a reboot. I find my wifi connection on my network list on laptop/ devices - it connected then suddenly the virgin wifi network disappears from all devices and wifi goes offline. My hub 4 has continuous white light but its just not visible on any of my devices. Anybody any ideas about this ? thanks D.