daveoc
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Is My Account Hacked?
I have just received an email saying that there is an outstanding balance on my account. The email is from mailto:payments@notifications.virginmedia.co.uk and it quotes my name and the amount of my monthly payment. I went to my bank account and see that the dd payment went thru as normal on April 14th. I've tried to log into my Virgin account but each time it says 'oops something went wrong'. Is there a problem with the Virgin billing system or is it possible someone has access to my account? Help appreciated as I'm quite concerned. ThanksSolved848Views1like8CommentsSky Cinema UHD Subtitles
I've just got Sky Cinema/Entertainment UHD back as part of renewal renegotiation. Last time I had it a few years back the info screen for each movie on UHD was showing that it had subtitles when it did not. Well, it seems it still incorrectly shows this.( This may also apply to Sky Entertainment UHD as well). I realise that for most people this is not a big thing, but for those of us who have to use subtitles it is and means we have to watch most programmes in HD, even when a UHD version is available. Presumably this is some sort of coding error, but could this please be raised as a problem and corrected.540Views0likes3CommentsSky Sports UHD
I agreed a new contract earlier today and as part of it I'm now subscribed to Sky Sports UHD. I have two V6 boxes running 360, one in the bedroom and one downstairs. As soon as I came off of the phone the box upstairs had Sports UHD running ok but the box downstairs is still showing words like' we are setting up your channels- if this persists please phone 150. There is a code showing on the message---100.70. I suspect something has gone wrong, and I don't want to spend hours on the phone trying to resolve, could an admin help me get this sorted please. ThanksSolved748Views0likes4Comments