Why won’t any of my devices connect to my 360 box via the Tvgo app. I have refreshed Wi-Fi and 360 box. Reinstalled Tvgo app. All I get is messages saying need to be connected to your virgin tv box and on same home network. I only have 1 network a...
Because of the numerous issues I had with not being able to log into my webmail for over 2 wks my password etc has been changed numerous times now can't log into my VM Go App so cannt watch tv I have tried resetting my password but all get is the ...
So after having no access to webmail at all since 20th June I get it back for 25 minsish tonight so I am frantically trying to deal with my emails. Yeh guess what I’m locked out again!
So I am on day 14 and still no access to webmail Nothing back about another ticket raised on 28th June about this issue Thought I'd cracked it when I had contact about this issue but once again radio silence when it comes to resolving my issue I ...
Can anyone tell me how I move my situation on now, possibly with legal redress I haven't been able to log into webmail since 19th/20th June I have raised tickets with IT who have either said resolved or my last one is radio silence I am told to c...
Sorry not changing my password again. I had trouble for nearly 2 weeks with no availability at all of logging into my account to get my ntlworld emails and was asked to change my password to my account more than 6 times so not doing it again
Yep have tried iPhone too. Now I’m really getting fed up because all I have managed to do by resetting the box is wipe out all our recordings so we can’t even watch them on the tv now and haven solved the initial problem
Hi. Sorry for late response. I have tried all of these things. I am still getting the message that I am not connected to the same network. I only have 1 and am in the same room as the hub. Thanks
So that answer explains today Why haven't i been able to log on since 20th June? Nothing just Forbidden message Why doesn't anyone answer that query and resolve the issue?
