mtndave
On our wavelength
Joined 11 years ago
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Re: Accessing VM webmail and user account
Hi Coenoby - thanks for helpful reply. ref 2 - under old system setting up and managing email accounts was done via the user account and all email accounts were listed in user account and could be deleted or managed from there - I'm guessing this has gone for security reasons and each email account is managed via its own login. IF i want to set up a new email account where would i go? There appears to be an add email account under each and every one of my webmail accounts - I find this a bit confusing as not all these are account holder accounts I have three accounts: accountholder (gmailaddr) / myself (ntlworldaddr) / wife (ntlworldaddr) The ntlworld accounts were added as additional non account holder accounts and these are our main emails. We were recently offered a 360 box free and the links allowed me to request it under myself at ntlworld ? But that is not the user account, and would have thought it would need to be thanks DaveAccessing VM webmail and user account
About ?6 months ago I was required to set up third party emails/passwords to access webmail via browser - I was also given hyphenated four word passwords to use on mobile email clients. It seems with the O2 business merger this has changed and no longer applies. (Could someone confirm please?) I was led into this reset via a text from 02 about my price, and went into linking my virgin accounts to 02 Ive just about got there but its very confusing - i can now access user main account and 2 x ntl email accounts without using passwords - just the 'passkey' feature My queries are - Do i still need the 4 word passwords for third party email clients on mobile ? They are all working as originally set up a few months back. I used to be able to view all my accounts including main and various email accounts in one place and manage them etc....but this feature no longer available. thanks DaveVirgin webmail flagging bona fide senders as spam
Two senders are regularly getting flagged as spam by VM before they reach my email client. One of them I have put into VM address book but it still does it. I always click not spam when I find them in VM spam, but they still get sidelined before reaching my client inbox.Unable to sign in to TV go on PC using Chrome
In lieu of channel outage issue on V6 box was hoping to use TV go on PC via Chrome which enables cast to TV. Using this link https://virgintvgo.virginmedia.com/en/settings/language/login I can get it via above - keep getting 'Sign In' but when I click, no sign in email or password boxes come up - just returns to Sign In label . OK using app on Android and ipad, but the apps for those don't have a casting option. How can I sign in via Chrome...?Re: Just got Hub 5 - Chromecast not recognised? (setting up via ipad gen 10 2022)
Sorted it - Chromecast dongle needed resetting as it had old hub/network in its memory. With TV on - Pressed reset button on side of dongle until little light on edge flashed , disconnected mini usb from Chromecast and reconnected. Then dongle was set up from scratch in Home app, connecting to new hub fine.Just got Hub 5 - Chromecast not recognised? (setting up via ipad gen 10 2022)
I have a basic Chromecast device a few years old which worked fine on Hub 3 I cant get it to work on Hub 5 - Im going through all the connection instructions on Google Home, Ive rebooted Chromecast by unplugging and disconnecting from TV. Google Home on ipad will see Chromecast but wants me to set it up as a network device on wi fi settings - when I do this it disables internet wi fi? I can then start setting up on Google Home - a short code comes up on TV - Home says can you see code - I click yes but it fails to connect. I've gone to the advanced Chromecast help page via Google Nest...it suggested checking certain settings on Hub - Ive gone in via hub address on pc and the only one of the suggested changes I could find was disable MAC which Ive done. Still cant connect....going round in circles. Im assuming its a hub 5 issue and not ipad as Ive had same failed result on an Android Tablet. Any solution please ? Some screenshots attached
