Forum Discussion

mtndave's avatar
mtndave
On our wavelength
10 months ago

Virgin webmail flagging bona fide senders as spam

Two senders are regularly getting flagged as spam by VM before they reach my email client.  One of them I have put into VM address book but it still does it. I always click not spam when I find them in VM spam, but they still get sidelined before reaching my client inbox.

1 Reply

  • 用心棒's avatar
    用心棒
    Very Insightful Person

    FWIW spam filtering of future messages is not influenced by manual correction of mis-identified spam.

    Wait for a forum team member to respond to your post to have the mis-identification of spam corrected

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    I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
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