webmail - forbidden
If I try to access my (blueyonder) email through a web browser on any device I go just get the message "forbidden" in the browser. I've already tried clearing cookies, using a different browser etc. and nothing helps.
I can still access the email via imap using thunderbird though so the account and password are still correct.
Any other suggestions?
Hi paulm4,
Thanks for coming back to us on this one and updating us.
As the app password is a new security measure, it sounds as though the account may have been locked. By setting up the mail password, this will automatically unlock the account and allow access.
For any apps or mail clients, you will need to use the app password so Thunderbird may stop working. If it does, pop in the app password and then service will be restored.
Keep us posted on how you get on.
Thanks,