ContributionsMost RecentMost LikesSolutionsRe: Sending to my ntlworld email bounces with recipient's domain does not exist - [logged under F011775373] Having the same problem - just to clarify, still a Virgin broadband customer, so it's not a "switching away and losing the account" issue. Re: How do I order the Wi-Fi pods? Hi Paul, Thanks for answering, however as I said in my earlier post, the WiFi is so weak the Connect app doesn’t even acknowledge it’s there, and tells me my WiFi has to be turned on for the app to work. However I’ve now sorted it by buying my own equipment because I was so frustrated. Re: How do I order the Wi-Fi pods? Hi Kath_F, would you be able to help me with a pod or two too? Or alternatively, perhaps let me know how to go about claiming the £100 bill credit under the Wifi guarantee so I can put it towards buying some decent equiment? Ta very much 🙂 Kate F Re: How do I order the Wi-Fi pods? Thank you 🙂 Re: How do I order the Wi-Fi pods? Do you mind me asking what you bought? Ta 🙂 Re: How do I order the Wi-Fi pods? Hi, would I also be able to get a pm re getting a pod or 2? The WiFi is so non-existent in my bedroom that the Connect app tells me I have turn the WiFi on to be able use the app 😞