THEGUYVER
On our wavelength
Joined 16 years ago
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Re: Contemptible
I too clicked on the offer and was excepted but now i get a bill for £130! and it tells me my contract is £114 a month...ermm nope NOT what i excepted and NOT what you were offering me...Its ment to be getting sorted out but so far nothing but it better get sorted and all over charges refunded back into my account!58Views0likes0CommentsContract issue
Hi, not sure where or what happened to my post last night but i will try again. I am a long term customer but that means diddly sqot with you people, recently i was told my bill will be going up to £114 as my contract was ending. I tried to get a good renewal deal but it seems your company doesn't believe in them for old customers..mmmm, so i had to go with the £73 deal online. Fine i thought all done and email received. However yesterday i got an email from you saying thanks for the changes (i have changed nothing and spoke to no one) and my next bill will be £136!! and then £114 thereafter...ermmm no bloody way! Can someone on here from VM please double check for me on this as i am not paying that amount and i am certainly not paying to amounts on 1 set of equipment. Kevin [mod - title edited for clarity]Recontracted - billing query
Hi, its bad enough that a long term customer is thought of less than something you step in but i am fuming! Recently i was told my already high package will go up to £114 odd so i tried to get it reduced but they wouldn't budge so i went for the £73 deal begrudgingly but today i get an email saying thanks for the changes (what changes!?) it will be £136 on my next bill!!...wth is going on at VM? Can a member of VM please check this as there is no way in hell I'm paying £136 for the service you offer! Kevin [mod - title edited for clarity]96Views0likes3CommentsRe: No end of issues - frustrated
Just got the buffering message tonight but i too have found the 360 boxes unreliable since changing to them last year and so far have had 3 new boxes due to them frying and stopping working...for the money they charge this is very unacceptable...1.8KViews0likes1Comment